Free shipping for every order within Greece. ( There is a 3eu charge only if the order is under 50eu. )
For shipping to Cyprus, the shipping cost is 15eu extra for each order.
For shipping to the following countries (Albania, Austria, Belgium, Bulgaria, Germany, Switzerland, Netherlands, Italy, Fyrom, Romania) there is a 15eu charge and the payment, can be done only by PAYPAL or Bank transfer.
There is possibility of increased charges in some countries ( like Russia, Ukraine, etc.)
In this case you can see the shipping charges as soon as the product is added to the basket.
Delivery time takes from 1 to 3 working days for destinations within Greece.
This happens from the moment your order has been approved, prepared and given for delivery. The days of preparation and shipping is from Monday to Friday from 9:00 to 19:00.
Delivery time for other countries takes 4 to 7 working days and the shipping is done on the same day the order takes place.
DELIVERY BY COURIER
We collaborate with Speedex. The Pan-Hellenic network delivers your order within 1 to 3 days starting from the date it has been sent to the store. We collaborate with DHL EXPRESS for shipping to other countries.
Before you give a phone order, you should be a familiar with our terms and conditions which are given here. With your final order registration from our service department you automatically accept the terms listed above.
The process of returning a product is simple and you can do it by calling 2410-552100.
Here’s how this process goes.
You send us the product that needs to be charged with Speedex. Once we receive it, we check if it fulfills the above terms. If it does, we sent you the new product.
Let us make clear that any charge can only be done at the current price of the product. In case that the new product that you choose is at a lower price than the product you return, you are entitled to a discount coupon of value equal to the difference.
In that case, refund is not possible.
All the above are valid for orders within Greece. For orders to other Countries return has extra cost depending on the area to which the shipping has been done.